Our approach

Where creativity, innovation and technical expertise meet experience, reliability and service excellence.

approach
HOW WE WORK WITH OUR CLIENTS

We take a jargon-free approach to the projects we work on, so our clients can understand what the real issues are.

We look at what the business needs in a practical, non-jargon-oriented way, so our clients can understand what the issues are. to discuss how we can help increase sales and boost your online performance!


When providing their estimations, our Solutions Specialists will:


  • Present multiple options for clients to review, often adding value, as there may be alternative ways of achieving similar goals
  • Analyse the available data
  • Discuss the full solution and/or any potential workaround
  • Support clients in making informed decisions.
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The end-to-end skills in our team mean we don’t have to outsource work. By keeping projects in-house, we can give you total peace of mind that you’re getting senior level input, support and accountability.

PARTNERS

From marketplace solutions to commerce platforms, our partner ecosystem is built on innovation, assuring our clients’ sites are created with the greatest solutions available.

PROJECT MANAGEMENT

We use several tools to liaise with clients and give them a complete overview of the status of the project:

Adobe XD/Figma


We share our designs via an XD link because it offers numerous benefits to everyone involved in the project. Firstly, it provides a convenient and efficient way to collaborate and gather feedback. Instead of exchanging large files, having to keep an eye on version control and give lengthy explanations, we can simply share a link that allows our clients to access, review and leave feedback right on the interactive prototypes. This streamlines the feedback process and facilitates faster iterations. Additionally, sharing designs via a link enables easy accessibility across different devices and platforms, eliminating compatibility issues.


Clients can conveniently view and interact with the designs using their preferred devices, such as smartphones or tablets. Moreover, sharing XD designs through links allows for real-time collaboration, as multiple individuals can access and comment on the designs simultaneously. Overall, sharing XD designs via a link enhances productivity, promotes seamless collaboration, and facilitates efficient design iterations, resulting in improved design outcomes.

JIRA


A powerful project management platform that allows us to collect detailed discovery data at pace whilst also combining issues into an agile workflow. We can then organise/assign tasks and workflows to ensure a smooth project delivery and maintain detail reporting, notes and related documents. This ensures no information is lost and our teams have a robust process to work from.


Synergist


For internally keeping track of the project’s status. Synergist is an industry specify CRM that allows us to estimate, plan, schedule, manage time and billing cycles more efficiently.


Slack


For daily updates we will create a shared Slack channel

CONTACT

Are you excited to get your next project up and running? Or are you unsure what is dragging you down?

Contact Us to discuss how we can help increase sales and boost your online performance!

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